Frequently Asked Questions
The Birthly is a unique birth illustration, in a 1:1 scale, matched to your child’s exact height at birth.
The size of the poster is 50 x 70 centimeters.
We will deliver your Birthly for free, all over the world.
Of course, you can purchase a frame or hanger separately or together with a Birthly. You can find all frames and hangers here.
- After adding your Birthly to a cart, press “Proceed to Checkout”.
- Fill in the form with shipping – billing information, choose your preferable payment method and press “Place Order”.
- Pay for your Birthly with your preferable payment method.
- You will receive the order confirmation via email. As soon as we receive the payment, your Birthly will manufactured and shipped within 3 working days.
Your Birthly will be printed on 200 g/m2 odorless, matte paper
All matters, feedback and requests (including damaged, erroneous product cases) should be addressed via email: [email protected]
Every Birthly is personalized and manufactured uniquely for a specific user, so returns are not accepted. Only products that are damaged or containing any printing mistakes, are subject to returning.
You can contact us via email, using address: [email protected]
The Birthly Gift Card is valid for 3 months after the purchase date.